![]() When programs take control of files and keeps them open, the most effective way of releasing these files is to restart the computer. This error can occur when another program has control of certain files Microsoft Office needs to access and doesn't release them. ![]() If restarting Windows doesn't help, use the automated troubleshooter or follow the manual uninstall steps in this article: Uninstall Microsoft Office 2013 or Office 365 suites. Restart Windows and try to uninstall Office again to fix the problem. Please wait for this task to complete and try again. Office can't do that right now because your product is busy with another task. We're sorry, Office couldn't be uninstalled. You receive one of the following error messages when you try to uninstall Microsoft Office 2013 or Office 365 suite. For more information about this change, read this blog post. Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise.
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